Comments on: Western Digital: The DVR Expander typically lasts one year http://sayeight.com/2009/09/05/western-digital-the-dvr-extender-typically-lasts-one-year/ This is where John K. is! Wed, 08 Feb 2012 05:12:14 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Lindsay Rowels http://sayeight.com/2009/09/05/western-digital-the-dvr-extender-typically-lasts-one-year/comment-page-1/#comment-52 Lindsay Rowels Tue, 08 Sep 2009 17:02:11 +0000 http://sayeight.com/?p=109#comment-52 LOL! I remember when drives used to have a FIVE year warranty! I'm sure that the drive used in the Western Digital DVR Expander is just a normal drive they use. I know there is a way you an set some options to make drives more quite when they seek (but slower), but I don't think that justifies paying a premium. So it sounds to me that WD is selling over priced external drives, which are not any more reliable than their normal shitty drives, and to top t off they come with a really shitty warranty. [sarcasm] Sounds like a WIN for the consumer! [/sarcasm] PS. Hey TiVO how about your partner with a company that has a good product? LOL! I remember when drives used to have a FIVE year warranty!

I’m sure that the drive used in the Western Digital DVR Expander is just a normal drive they use. I know there is a way you an set some options to make drives more quite when they seek (but slower), but I don’t think that justifies paying a premium.

So it sounds to me that WD is selling over priced external drives, which are not any more reliable than their normal shitty drives, and to top t off they come with a really shitty warranty.

[sarcasm] Sounds like a WIN for the consumer! [/sarcasm]

PS. Hey TiVO how about your partner with a company that has a good product?

]]> By: Tom J. http://sayeight.com/2009/09/05/western-digital-the-dvr-extender-typically-lasts-one-year/comment-page-1/#comment-51 Tom J. Tue, 08 Sep 2009 14:29:07 +0000 http://sayeight.com/?p=109#comment-51 It's ridiculous that TIVO basically forces you to buy these over priced drive which are suppose to be rated for 24x7 use. It's no wonder why TIVO is struggling and they need to keep suing to stay afloat. I've read about other people having similar issues with not only these DVR Expander drives but Western Digital in general. I switch from from using Western Digital hard drives a long time ago. I used their MyBook drives for a short while, but had a few fail in a relatively short period of time... And just like you've experienced their support was shitty to me too. Trust me, stay away from Western Digital. @commenter1 : You would figure that a company would train their personnel better, and also try to help out a customer who has been wrong before, right? It’s ridiculous that TIVO basically forces you to buy these over priced drive which are suppose to be rated for 24×7 use. It’s no wonder why TIVO is struggling and they need to keep suing to stay afloat.

I’ve read about other people having similar issues with not only these DVR Expander drives but Western Digital in general. I switch from from using Western Digital hard drives a long time ago. I used their MyBook drives for a short while, but had a few fail in a relatively short period of time… And just like you’ve experienced their support was shitty to me too.

Trust me, stay away from Western Digital.

@commenter1 : You would figure that a company would train their personnel better, and also try to help out a customer who has been wrong before, right?

]]> By: Erik F Kastner http://sayeight.com/2009/09/05/western-digital-the-dvr-extender-typically-lasts-one-year/comment-page-1/#comment-49 Erik F Kastner Sat, 05 Sep 2009 22:29:09 +0000 http://sayeight.com/?p=109#comment-49 This is pretty sick... Not that it failed but how they didn't care to use this as an opportunity to go way above the call of duty and make you not only a customer for life, but an ambassador to all your friends (and blog readers!) This is pretty sick… Not that it failed but how they didn’t care to use this as an opportunity to go way above the call of duty and make you not only a customer for life, but an ambassador to all your friends (and blog readers!)

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